Well done! I'm usually irked by the word "fail". For me you can put it in the same category as other short term pseudo technical words that the masses adopt, well, en masse. But when British Airways manages to fail to load their own brand new "transfer BMI points to us" page (frame) and then hits the ultra-rare 'double-fail', even I relent and think that's impressive! So behold, British Airway's beautiful double-fail:
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